Support
How Can We Help?
At ShoreHitch, we’re committed to providing you with the best experience—on and off the water. Whether you need help with your order, have questions about our products, or need assistance with a return, we’re here to support you every step of the way.
Frequently Asked Questions (FAQs)
Get quick answers to common questions.
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How do I set up my ShoreHitch?
- Our ShoreHitch anchor is designed for quick and easy use. Simply drive the anchor into the shoreline using the top handle, secure your boat, and enjoy your day! Watch our [setup video here].
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How do I customize my ShoreHitch?
- Visit our Customization Page to add your family name, company logo, or custom engraving. We’ll handle the rest!
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What’s included in the Lifetime Warranty?
- Our warranty covers defects in materials or workmanship for the life of the product. If there’s ever an issue, reach out, and we’ll make it right.
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How do I contact customer support?
- You can reach us via the options listed below.
Contact Us
Have a question or need further assistance?
- Email Us: support@shorehitch.com
- Call Us: 1-800-555-ANCHOR (Monday–Friday, 9 AM–5 PM EST)
- Live Chat: Click the chat icon at the bottom of the page for real-time help.
- Support Form: Fill out our Support Form, and we’ll get back to you within 24 hours.
Shipping & Returns
- Shipping: Fast and reliable shipping options available nationwide. Orders over $100 ship free.
- Returns: Not satisfied? We accept returns within 30 days of purchase. Review our Return Policy for details.
Product Resources
- Watch our How-To Videos for setup, care tips, and more.
- Download our User Guide for step-by-step instructions.
- Explore our Warranty Details for coverage information.